Property Management Services

Real service. Real results. No more real estate headaches.

At Sydney Realty Group, we believe property management should be more than just collecting rent and ticking boxes. It’s about protecting your investment, nurturing tenant relationships, and removing the daily stress that too often comes with owning a rental property.

We know that to manage your property effectively, we need to deliver a service that makes both landlords and tenants feel genuinely valued. We're not in the business of flipping tenants every 6–12 months just to earn letting fees. We’re here to help you maintain consistent cash flow, minimise vacancy, and maximise the long-term return on your investment.

What We’ve Learned from Over 20 Years in Property Management

After decades in the industry and hundreds of conversations with frustrated property owners, we’ve identified the core issues landlords consistently face — and built our service model to fix them:

What we know landlords are tired of:

✅ Poor communication — having to chase updates, answers, or support

✅ Unrealistic expectations — rules that change on a whim or aren’t grounded in law

✅ Slow or unclear resolutions — problems that drag on, costing time and money

✅ Disorganisation — inspections missed, requests forgotten, actions delayed

✅ One-sided decisions — landlords or tenants being unfairly treated

And yes — we actually follow through on fixing these problems.

We also understand that property managers are often overworked, juggling dozens of tasks with limited tools. That’s why we’ve built our own proprietary system to support our team in delivering lightning-fast communication, streamlined processes, fast resolution times, and complete transparency. Because let’s face it — you can’t deliver great customer service if you don’t respond to your customers.

Our platform tracks performance over a 12-month period — no customer gets ignored, no email gets lost. Ever.

Our stats over the last 12 months speak for themselves!

Average response time: 7 hours

Average number of emails to resolve an issue: 2.63 emails

Average time from issue raised to resolution: 2 days & 4 hours

Over 409 customers helped

What We Take Off Your Plate

Whether you're a first-time investor or managing a growing portfolio, we’re here to handle everything — so you don’t have to.

Here’s what our full-service property management includes:

📝 Professional advertising & leasing of your property

🔍 Thorough tenant screening and reference checks

📆 Routine inspections with detailed condition reports

💰 On-time rent collection & arrears management

🔧 Fast, reliable coordination of repairs with trusted trades

📊 Clear end-of-month statements and financial reports

⚖️ NCAT representation and legal compliance support

📈 Strategic guidance on rent increases and lease renewals

🔄 Lease break handling and tenant transition support

💬 End-to-end communication with full visibility and zero guesswork