Understanding Your Tenant Ledger

What is a Tenant Ledger?

A tenant ledger is a record of all your rental payments received by Sydney Realty Group. You can request this ledger to be emailed to you, and it serves as a useful document to demonstrate your financial responsibility to third parties by showing that you have fulfilled your rental obligations and paid rent on time. A well-maintained tenant ledger can also greatly assist with your future relocation efforts.

The tenant ledger will show the date the payment was received by our office, the amount received, and the period of time the payment covers. An ideal tenant ledger entry will look something like this:

Date Received: 23rd of March 2025

Amount Received: $500

Paid From: 24th of March 2025

Paid To: 30th of March 2025

Since the tenant ledger cannot be edited once a record has been processed, here are some tips to ensure your ledger remains accurate and reflects well on your rental history:

• Make your payment one day before the due date to allow sufficient time for clearance.
• Always use the correct rental reference number so we can allocate your funds to your account.
• Pay the correct weekly amount. If the amount is incorrect, it will appear on the ledger as a part payment or credit instead. ( Read more about it here )
• A good way to confirm that your payment has been successfully allocated is to check for an automated email receipt. If you do not receive this receipt within 48 hours of making your payment, please submit a support ticket at your earliest convenience.

If you need a copy of your rental ledger, feel free to contact us at support@sydneyrealtygroup.com.au or use the chat box on our website. We’re here to help!