How and When You’ll Receive Your Application Results
Our application process typically takes between 24 to 72 hours, depending on how quickly we’re able to verify your references. Giving your references a heads-up to expect our call or email can help speed things up.
If your application is successful, you’ll receive a confirmation email from us congratulating you on the approval. While the content of that email may vary, it will always come from support@sydneyrealtygroup.com.au and include details only you would know from your application.
If you’re ever unsure about the legitimacy of an email, feel free to call your leasing agent directly to confirm.
Still Need Help?
If you need extra support, you can interact with "Doki by SRG" in the chatbox for quick answers — or select the "Message SRG Team" option to email our team directly. We’ll usually get back to you within 3 hours during business hours.
Disclaimer:
The information provided above is based on our understanding of current laws and regulations at the time of publication. Should legislation or regulatory requirements change, some details may become outdated or no longer applicable.
This content is intended as a general guide only and should not be relied upon as legal evidence or considered a guarantee of outcome. Viewers are encouraged to conduct their own research and seek independent legal advice if they have further questions or require specific guidance.
While our AI assistant Doki is trained on Sydney Realty Group's internal knowledge and other external resources, it may occasionally provide incorrect or outdated information. Please use Doki as a starting point — not a final source — and contact our team directly for confirmation.